With online gambling the preferred method for gaming in today’s society, both operators and players want to feel safe as the popularity of online betting continues to increase. However, with that comes certain responsibilities from both the operator and the player.
With 2022’s global online gambling market valued at $63.53 billion, online casinos want to guarantee that their players are practicing responsible gaming through developing information solutions that support and assist gamblers, safeguard the authenticity of gambling activities, and prevent fraudulent activities, thus giving players the assurance of using a safe online gambling site.
There might be reservations from both parties that their time and efforts must be sacrificed in order to practice safe gaming, but that’s quite the contrary.
Responsible gaming is all about prevention. Players want to enjoy themselves, but sometimes things can go too far, or individuals might take advantage of the system. Responsible gaming encompasses several policies and requirements which apply to gambling stakeholders, ensuring high standards of quality while offering a safe user experience.
The creation and maintenance of a socially responsible gambling environment and the provision of tools to support gamblers lies at the core of the European Commission’s Recommendation principles. Member States are encouraged to ensure tools that facilitate safer gambling are available.
“The Recommendation specifies that online gambling operators should be required to allow players to set their own financial and temporal limits, to offer time-outs, temporary breaks and long-term self-exclusion schemes, to provide gamblers with information regarding their playing and expenditure patterns, and to initiate engagement with any customers whose playing patterns give indication of the potential development of gambling problems.”
Furthermore, gambling websites should display links to support helplines and support organizations, and countries are urged to create national self-exclusion registers. Over the past three years, 16 Member States have introduced such registers.
By implementing these practices, online gambling operators not only protect vulnerable and underage players but also fight fraud and criminal behavior. With nearly 40% of 11-16-year-olds in the UK gambling, heavy restrictions from countries like the UK and Germany are well justified.
Fraud is a serious issue in online gaming, especially during large sporting events. In Q1 of 2022 alone, the global online gambling fraud rate rose to 50%. Therefore, ID verification is vital for preventing fraud and underage access.
Regardless of jurisdiction, responsible gaming is fundamental for all regulated operators. This involves ensuring that customers gamble in a safe and controlled environment and implementing measures to combat addiction.
KYC (Know Your Customer) is a crucial part of this, allowing operators to monitor individual gambling behavior. It helps in reducing fraud, protecting vulnerable players, and ultimately maintaining a company’s reputation.
Operators must secure both their platform and their players. Varying jurisdictions and regulations can be overwhelming, but ultimately, the goal remains: to secure the environment.
Responsible gaming triggers may include:
These data points help assess if intervention is needed through time-outs, modified marketing approaches, or account closures in severe cases.
Although identity verification can feel cumbersome, it’s essential. A smooth, user-friendly process can maintain player conversion rates while protecting against fraud.
By utilizing tools like NFC-based document scanning, operators reduce human intervention and enhance security. NFC allows reading of embedded chip data for accurate and forgery-resistant verification.
Forged visual ID features like holograms can be bypassed through such sophisticated verification techniques, ensuring protection against high-level fraud.
Operators benefit from security and streamlined onboarding. A survey shows 83% of operators believe smooth digital transactions are vital for business success, building trust between operator and player.
With IDnow, online gaming operators can feel confident that responsible gaming and security are seamlessly integrated into their operations.